The industry is facing an increasing demand for a 24hour non-stop production, accompanied with high flexibility and reliability requirements. This creates a considerable market for instant services on support, error diagnostics and reconfiguration of industrial robot systems, to minimize the risk for unintended stop in the production. PPM Robotics AS (Norway) and YUJIN Mechatronics Ltd (South Korea) developed an "intelligent Versatile Avatar Robot" (iVAR), to make profit out of this trend, and to establish a sustainable long-term collaborative business.

The iVAR project was carried out by the following partners:

• PPM Robotics AS, Norway
• YUJIN Mechatronics Ltd, South Korea
• Narvik University College, Norway
• Kyungpook National University, South Korea

iVAR offered the following services:

• Providing intelligent, easily accessible user- and system documentation including FAQ
• Remote support to the end user during training and reconfiguration of his robot systems
• Remote error-monitoring and logging
• Mobile inspection and diagnostics

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